Return Policies

Return Policies

Following are the details of the return policy that is applicable for all items sold on www.aksharcrafts.com In case the product you received is damaged, we are committed to replacing it. However, return is not applicable for change of mind.

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Follow the below steps for easy returns.

  1. We do not refund the amount for the damaged products instead we provide a new product for free.
  2. Return request to be raised within 24 hours after receiving the product.
  3. You may raise a request by writing to us at hello@aksharcrafts.com. The request should be raised within the time specified in the above schedule.
  4. The customer has to upload pictures/images of the damaged product. The damage should be clearly visible in the picture/image.
  5. We will process the replacement once we receive & review your request.

In case you make a wrong order, you have to return the product at your expense. On receipt of the product at our end, we can refund or replace the product.

Cancellation Policy:

We believe in helping our customers as far as possible and has, therefore, an easy replacement policy. However, orders once placed can only be canceled within an hour.

Refund Policy:

Refunds will be processed based on the mode of Akshar crafts. We do not refund amounts for damaged products instead we replace the damaged product with the same undamaged product for free, however, we refund if you get the wrong product that you didn’t order.

Disclaimer:

If you have a reason to believe that your Account is no longer secure (e.g., in the event of a loss, theft or unauthorized disclosure or use of your account ID, PIN, Password, or any credit, debit card number or net banking login/password, if applicable), then you agree to immediately notify Akshar Crafts and indemnify Akshar Crafts from any liabilities that may arise from the misuse of Your Account. Under no circumstances does Akshar Crafts ask for your confidential information We will never call you to ask your credit card number, CVV number, OTP, etc. We will never ask you your ATM PIN or your online password. Please let us know if you receive an Email / SMS / Call from anyone pretending to be from Akshar Crafts and asking for any sensitive information.

  1. 1. We will never call you to ask your credit card number, CVV number, OTP, etc.
  2. We will never ask you your ATM PIN or your online password
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